Position Available IT Network/Computer Repair Field Engineer

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Last Updated: Wednesday, 27 June 2018 13:01

The successful candidate will possess a superior background in the following areas.

Description and Responsibilities:

• Establish and maintain client networking environments by designing system configuration; planning, directing, defining, documenting, and enforcing system standards.
• Perform hands on PC and Network installation and updates for new and existing clients.
• Configuration and maintenance of PC’s, printers, routers, firewalls, switches, and related hardware, software, and services.
• Maintain client network environments following best practices for the update and support of all server software and network appliances.
• Present technical information in a clear and concise manner to a variety of management styles.
• Provide customer first support and troubleshooting to resolve issues
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Select and implement security tools, policies and procedures in conjunction with the company’s security team
• Administration of Client Managed Services portal

Skills and Knowledge:

• Ability to deploy and repair Windows 7 & 10 OS
• Exchange Server, Office 365
• Programming and installation of Access Points and Wireless Radios
• Trouble shooting and repair of Networks and Servers
• Trouble shooting and repair of PC’s and Laptops
• Troubleshooting and repair of Printers
• Knowledge of N-Able MSP software
• Climbing of ladders and towers for repair and installation of equipment
• Primary point of contact for several key customers
• Cabling as needed

Requirements:

• 2+ years’ experience in a similar role providing network engineer and administration support to clients on a consulting basis
• Deep understanding of networking protocols
• Demonstrate ability to deliver excellent customer service
• Must possess excellent written and verbal communication skills
• Must have the ability to independently analyze problems and provide workable solutions
• Requires the ability to follow instructions and have an attention to detail
• Willingness to learn new technologies
• Ability to drive to client sites on occasion to perform assigned tasks
• Works effectively in a team environment and encourages the sharing of knowledge amongst team members
• Industry Certifications a plus

Benefits include:

• Health Insurance
• Disability insurance
• Life insurance
• 401(k) pension plan
• Paid Holidays and vacations
• Paid training
• Hourly wage based on experience
• Performance based bonus program

Send resume to:

Jeff Borelli
PO Box 509
Peru, IL 61354

or email to: