Subject: Survey Results: Ticket Completion Survey - LaSalle Co Travel Agency (Anna Lijewski) Customer Feedback - Desktop Upgrades
Survey Name: Ticket Completion Survey
Company Name: LaSalle Co Travel Agency
Ticket: T20260130.0003 - S/O 67912 - LaSalle Co Travel Agency - Desktop Upgrades
Ticket Contact: Anna Lijewski
Ticket Primary Resource: Corsale, Joseph
Survey Sent / Completed: Feb-13-2026 11:29 AM (CST) / Feb-13-2026 1:14 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience with Customer Feedback - Desktop Upgrades
Response: The gentlemen were in and out within an hour. Very quick and professional!
Why Desktop Upgrades Matter
For organizations like LaSalle Co Travel Agency, modern desktop systems provide:
Improved performance and reliability
Enhanced security posture
Better compatibility with updated software and travel platforms
Reduced downtime and support incidents
A well-executed upgrade ensures minimal disruption and immediate productivity.
Our Commitment
This feedback reinforces our operational standards:
Rapid response
Efficient on-site execution
Clear communication
Professional conduct
Complete issue resolution
We appreciate the team at LaSalle Co Travel Agency for their trust in us.
If your organization is planning hardware refreshes, system upgrades, or infrastructure improvements, we’re ready to help ensure a seamless process from start to finish. Give us a call at 815-223-1052 to schedule your company's services.