Customer Feedback - Data Transfer
Subject: Survey Results: Ticket Completion Survey - Cindy Sisco (Cindy Sisco)
Survey Name: Ticket Completion Survey
Company Name: Cindy Sisco
Ticket: T20251002.0005 - Data Transfer - Move data from old AIO (All in One) to new
Ticket Contact: Cindy Sisco
Ticket Primary Resource: Staats, Matt
Survey Sent / Completed: Oct-03-2025 2:14 PM (CST) / Oct-03-2025 7:37 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience with Customer Feedback - Data Transfer
Response: I was very pleased with the service they worked very late to get my computer back to me as promised. I have worked with them now for about 8 years. I hope they are always there.
