Subject: Survey Results: Ticket Completion Survey - Blaydes & Associates (Roberta Lamchick)
Survey Name: Ticket Completion Survey
Company Name: Blaydes & Associates
Ticket: T20220610.0006 - WIFI issues
Ticket Contact: Roberta Lamchick
Ticket Primary Resource: Underwood, Tristen
Survey Sent / Completed: Jun-10-2022 2:49 PM (CST) / Jun-10-2022 2:55 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: I hope you will take the time to tell his tech that you appreciate his hard work, and the fabulous face he puts on for the company. Thats exactly the face I would want working at my company. Hope you will tell him job well done. He will keep your customers coming back!!! Thanks so much