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Survey Name: Ticket Completion Survey
Company Name: Henry-Senachwine High School
Ticket: T20201023.0016 - Audio issues
Ticket Contact: Demi Salazar
Ticket Primary Resource: Saephan-Baltazar, Jessica
Survey Sent / Completed: Nov-23-2020 3:34 PM (CST) / Nov-24-2020 1:08 PM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: during covid all details were safe and the service timely