Customer Feedback - Server Connection Support
Subject: Survey Results: Ticket Completion Survey - Peru Mall Management Office (Phil Hileman)
Survey Name: Ticket Completion Survey
Company Name: Peru Mall Management Office
Ticket: T20250402.0030 - Server has a red x on drives
Ticket Contact: Phil Hileman
Ticket Primary Resource: Bogle, Liam
Survey Sent / Completed: Apr-04-2025 9:09 AM (CST) / Apr-04-2025 9:57 AM (CST)
Survey Score: 5.00 out of 5.00
========== Survey Results ==========
Question: How would you rate the timeliness of the initial response to your issue?
Response: 5
Question: How would you rate the timeliness of the resolution of your issue?
Response: 5
Question: Was the problem or task resolved to your satisfaction?
Response: 5
Question: How would you rate the support representative's ability?
Response: 5
Question: How would you rate the support representative's professionalism?
Response: 5
Question: How satisfied were you with the overall service you received?
Response: 5
Question: Would you recommend us?
Response: Yes
Question: Tell us about your experience
Response: Customer Feedback - Server Connection Support: Liam was great and readily available to help solve our problem.
Find more great customer feedback from our satisfied customers at https://cpointcc.com/service-support/customer-feedback.
