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Position Available IT Network/Computer Repair Field Engineer

The successful candidate will possess a superior background in the following areas.

Description and Responsibilities:

  • Establish and maintain client networking environments by designing system configuration; planning, directing, defining, documenting, and enforcing system standards.
  • Perform hands on PC and Network installation and updates for new and existing clients.
  • Configuration and maintenance of PC’s, printers, routers, firewalls, switches, and related hardware, software, and services.
  • Maintain client network environments following best practices for the update and support of all server software and network appliances.
  • Present technical information in a clear and concise manner to a variety of management styles.
  • Provide customer first support and troubleshooting to resolve issues
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Select and implement security tools, policies and procedures in conjunction with the company’s security team
  • Administration of Client Managed Services portal

Skills and Knowledge:

  • Ability to deploy and repair Windows 7 & 10 OS
  • Exchange Server, Office 365
  • Programming and installation of Access Points and Wireless Radios
  • Trouble shooting and repair of Networks and Servers
  • Trouble shooting and repair of PC’s and Laptops
  • Troubleshooting and repair of Printers
  • Knowledge of N-Able MSP software
  • Climbing of ladders and towers for repair and installation of equipment
  • Primary point of contact for several key customers
  • Cabling as needed

Requirements:

  • 2+ years’ experience in a similar role providing network engineer and administration support to clients on a consulting basis
  • Deep understanding of networking protocols
  • Demonstrate ability to deliver excellent customer service
  • Must possess excellent written and verbal communication skills
  • Must have the ability to independently analyze problems and provide workable solutions
  • Requires the ability to follow instructions and have an attention to detail
  • Willingness to learn new technologies
  • Ability to drive to client sites on occasion to perform assigned tasks
  • Works effectively in a team environment and encourages the sharing of knowledge amongst team members
  • Industry Certifications a plus

Benefits include:

  • Health Insurance
  • Disability insurance
  • Life insurance
  • 401(k) pension plan
  • Paid Holidays and vacations
  • Paid training
  • Hourly wage based on experience
  • Performance based bonus program

Send resume to:

Jeff Borelli
PO Box 509
Peru, IL 61354

or email to:

Illinois Valley Chamber of Commerce and Economic Development since 1945

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giaMember of the Princeton Area Chamber of Commerce

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1622 4th Street
Peru, IL  61354
815-223-1052
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