Proactive Network Management

Let Connecting Point Computer Centers keep you up to date with the latest operating system and virus protection. Our Proactive Network Management program is designed for your network maintenance without investing in Network Administrators.    

Maximize your current investment while minimizing inefficiencies by taking a PROACTIVE approach to solving your network problems. Pricing: One time Set Up: $ 500.00  

Recurring charges : $350.00 per server per month plus $ 10.00 per month for each licensed network user. Functions performed and frequency for our Proactive Network Management Program:

As needed:  

• Provide maintenance of all Novell/MS Windows logon and password information.
• Provide maintenance of all Groupwise/MS Exchange logon and rights information.
• Diagnose/repair all Netware and Groupwise/MS Exchange Server issues.
• Check for and apply all Server BIOS upgrades and patches.
• Check for and apply Novell/MS Windows patches to servers when necessary.
• Check for and apply Arcserve IT! patches to servers when necessary.
• Check for and apply Inoculate IT! patches to servers when necessary.

Weekly:  

• All Servers with internal tape drive using Arcserve IT! are checked to insure that the backup procedure completed successfully.

• All Servers are checked to insure that Groupwise/MS Exchange e-mail is performing at industry acceptable levels.

• All servers are checked to insure that Internet connectivity is performing at industry acceptable levels.

• All Servers are updated with the latest Inoculate IT! Virus signature files.

• All network nodes are updated with the latest Inoculate IT! Virus signature files.

• All Servers will be analyzed for utilization statistics.

• All Servers will be analyzed for hard drive utilization.

• All Servers will have the event viewer analyzed for errors and warnings.

• All Servers will have deleted files purged and disk space optimized.

Monthly: A monthly status report will be sent to the customer noting the following.  

• Backup Logs

• Anti-Virus

• Disk Space Utilization

• CPU Utilization

• Memory Statistics

Solutions for You - Networking